Not resolved
2.6
Details
Веб-сайт
Возврат, обмен или отмена заказа
Гарантийное обслуживание
Зона покрытия
Качество обслуживания клиентов
Качество продукта или услуги
Надежность
Разнообразие продуктов и услуг
Скидки и специальные предложения
Соответствие описанию
Соотношение цены и качества
Стиль и дизайн
Удобство оплаты и точность выставленных счетов
Ценовая политика
1 comment

I called to cancel my service the employee "A" this is what her name began with, was nice enough at first. She asked if i was moving to a non serviceable area.

I replied yes. She proceeeded to ask for a forwarding address which i provided. She was then very short and we ended the call. After she assumed the line was disconnected she said "obviously he wasnt moving to a non serviceable area.

No one provides a forwarding address in the same town." Her tone was rude when she assumed i was not listening. Mediacom certainly lost any chance of my reknewal once i do move.

Direct tv it is.

Review about: Mediacom Customer Care.

Reason of review: Плохое качество обслуживания клиентов..

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Anonymous
Pretoria, Gauteng, South Africa #1193229

issue is still unresolved...and guess what! Mediacom has billed me for August after requesting cancelation of service...do yourself a favor and stay away...customer service is terrible

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